Question 1

How can I apply for an apartment?

Accepted Answer

In order to best accommodate your needs, and to make the process as simple as possible, you may call our Property Manager to schedule an appointment to meet at the office and be given a complete application to fill out. The Manager will be available to assist you with any questions you may have pertaining to our complex or the application process. Or, if you would prefer, you may start the application process online and the Property Manager can discuss with you via phone or email the additional requirements for completing the application. This may take a little longer, but we want to make the application process as easy as we can for you.

Question 2

What forms of payment are acceptable for my monthly payment?

Accepted Answer

Online through the Tenant Portal or Personal Checks and Money Orders are accepted in the Property Manager’s Office.

Question 3

Are tenants required to have renters’ insurance?

Accepted Answer

Yes, all tenants are required to provide proof of renters’ insurance with a minimum personal liability amount of $100,000 at the time of their Move In Appointment.

Question 4

What utilities are included in my rent?

Accepted Answer

Water, sewer, electric, gas and trash removal.

Question 5

What length of leases do you offer?

Accepted Answer

We offer six month (premium pricing) and twelve month lease terms to qualified applicants.

Question 6

Can I terminate my lease early?

Accepted Answer

We do not offer an early termination clause. Tenants are responsible for the full term of their lease.

Question 7

How much notice do I need to give before moving out?

Accepted Answer

At the completion of their lease term, Resident's are required to give a written 30 day notice of their plans to move.

Question 8

What appliances come with the apartment?

Accepted Answer

We provide our tenants with a range, refrigerator, dishwasher, microwave, washing machine, and dryer.

Question 9

What will be done to prepare my apartment before I move in?

Accepted Answer

Once the previous tenant moves out, staff will inspect the apartment and make a list of any repairs that need to be made. Our Maintenance Technician, and/or contractors if needed, will make any needed repairs and then the apartment will be professionally cleaned.

Question 10

Do you have on on-site maintenance person?

Accepted Answer

Yes, we have a Maintenance Technician on staff who is on-site during normal business hours Monday – Friday. This person also carries the Emergency Phone should our tenants have an emergency that involves fire, blood, or water damage during non-business hours.

Question 11

Do tenants need to be present for the Maintenance Technician to do repair work in our apartment?

Accepted Answer

No, tenants do not need to be present for repair work or inspections. Tenants will be notified in advance of staff planning to enter their apartment.

Question 12

If I need something in my apartment fixed, how do I let staff know?

Accepted Answer

Tenants will simply log into the Tenant Portal online and submit a Tenant Request. Once submitted, it will notify the Maintenance Technician and the Property Manager of the repair request.

Question 13

What happens if I lose my key and can’t get into my apartment?

Accepted Answer

If it is during the building's normal business hours, please contact the Property Manager or Maintenance Technician. If it is after business hours, please call the Emergency Phone. If they are busy and you get a voicemail, please leave a message. They will return your call as soon as they're available.

Question 14

Does your property allow animals?

Accepted Answer

Yes, we do allow one dog or cat per apartment over the age of one and under 30 pounds in weight. Owners must submit an application prior to move in. If you would like more information, please contact the Property Manager for a copy of the Pet Policy.

Question 15

What kind of parking do you have?

Accepted Answer

Off street parking is included in your monthly rent. We also offer optional one car garages for your vehicles if you would prefer a private garage.

Question 16

Do you have any storage units?

Accepted Answer

Yes, we do offer our tenants optional on-site mini storage units.

Uptown Village Apts

FAQ