FAQ

In order to best accommodate your needs, and to make the process as simple as possible, you may call our Property Manager to schedule an appointment to meet at the office and be given a complete application to fill out. The Manager will be available to assist you with any questions you may have pertaining to our complex or the application process. Or, if you would prefer, you may start the application process online and the Property Manager can discuss with you via phone or email the additional requirements for completing the application. This may take a little longer, but we want to make the application process as easy as we can for you.

Online through the Tenant Portal or Personal Checks and Money Orders are accepted in the Property Manager’s Office.

Yes, all tenants are required to provide proof of renters’ insurance with a minimum personal liability amount of $100,000 at the time of their Move In Appointment.

Water, sewer, electric, gas and trash removal.

We offer six month and twelve month lease terms to qualified applicants.

We do not offer an early termination clause. Tenants are responsible for the full term of their lease.

Upon completion of a tenant’s initial lease term, they may decide to stay with us on a month-to-month basis thereafter or they may give the required written 30 day notice of their plans to move on once their term has ended. A written notice is required to be turned into the Property Managers Office during normal business hours.

We provide our tenants with a range, refrigerator, dishwasher, microwave, washing machine, and dryer.

Once the previous tenant moves out, staff will inspect the apartment and make a list of any repairs that need to be made. Our Maintenance Technician, and/or contractors needed, will make any needed repairs and then the apartment will be professionally cleaned.

Yes, we have a Maintenance Technician on staff who is on-site during normal business hours Monday – Friday. This person also carries the Emergency Phone should our tenants have an emergency that involves fire, blood, or water damage during non-business hours.

No, tenants do not need to be present for repair work or inspections. Tenants will be notified in advance of staff planning to enter their apartment.

Tenants will simply log into the Tenant Portal online and submit a Tenant Request. Once submitted, it will notify the Maintenance Technician and the Property Manager of the repair request.

If it is during the building's normal business hours, please contact the office. If the Manager is busy and you get a voicemail, please leave a message. If it is after business hours, please call the Emergency Phone and there will be assessed a lockout service call fee.

Yes, we do allow one dog or cat per apartment over the age of one and under 30 pounds in weight. Owners must submit an application prior to move in. If you would like more information, please contact the Property Manager for a copy of the Pet Policy.

Off street parking is included in your monthly rent. We also offer optional one car garages for your vehicles if you would prefer a private garage.

Yes, we do offer our tenants optional on-site mini storage units.

A completed application will be required to be turned in to the Property Manager with a copy of a current state id/drivers license, your social security number, birth date, current employers’ information, and landlord references contact information. There is a non-refundable application fee of $40 per adult ages 18 and over.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of submitting your application. Once an applicant has submitted all required documents to the Property Manager, the applicant will typically be contacted by the Property Manager within approximately 2-3 business days. If additional information is required, the process may take longer.

Yes, part of our application process includes doing a national background check as well as a credit check on all applicants 18 years of age and above.

Online through the Resident Portal or Checks and Money Orders are accepted in the Property Manager’s Office.

Yes, all tenants are required to provide proof of renters’ insurance at the time of their Move In Appointment.

Water, sewer, electric, gas and trash removal.

We offer six month and twelve month lease terms to qualified applicants.

No, we do not offer an early termination clause. Tenants are responsible for the full term of their lease.

Upon completion of a tenant’s initial lease term, they may decide to stay with us on a month to month basis or they may give the required written 30 day notice of their plans to move on. A written notice is required to be turned into the Property Managers Office during normal business hours.